PALLADIO protection for LoveBug and others

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In this issue

PRODUCT AND INDUSTRY NEWS
- MAIL ESSENTIALS PROTECTS EXCHANGE EMAIL

NEW DOWNLOAD ON SITE
- URLEGAL LINKS CHECKER

MICROSOFT TIPS
- WINDOWS 2000: COMPARING FOLDERS 
- WINDOWS NT: CREATING SHUTDOWN SCRIPTS
- MS-EXCHANGE: SAVING FULL COPIES OF ALL MAIL
- MS-OFFICE:  QUICK ADJUST WORD COLUMNS
- MS-ACCESS: FIELD ENTRY INSERT or OVERTYPE MODE

UNIX/UNIPLEX TIPS
- UNIPLEX MAIL:  MISSING ENTRIES IN LIST USERS

WEB TIPS
- 10 PROFITABLE REASONS TO ADD A DISCUSSION BOARD

GRAPHICS AND FONT TIPS
- REMOVE FILM GRAIN - FINER CONTROL TIPS


ADDITIONAL ITEMS
- LOVELOCK SLAUGHTERS SACRED COWS OF ONLINE LOCAL GOVERNMENT

QUICK TIPS
- Don't touch that mouse - keyboard shortcuts
- Seen on the Internet - another slice of fun.







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======== CENTRELINE 2000 PRODUCT TIPS AND INDUSTRY NEWS ================
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________________________________________________________________________
MAIL ESSENTIALS PROTECTS EXCHANGE EMAIL.


You will have seen us discuss PALLADIO, our Unix hosted mail
product here before, but suppose you are running Exchange. Can
you check email for spam, viruses and offensive or confidential
content, and can you add a company- wide disclaimer to your
outgoing Internet email? And how about automatically archiving
all in-and outbound e-mail and compressing attachments to save on
bandwidth? 

Can your company respond to email from customers with a personalized 
reply and tracking number? Although these features are all essential 
to your business, most mail servers do not offer these possibilities. 
That is where Mail Essentials comes in.

Mail Essentials adds the above features to your mail server, making 
your email system more secure and increasing your control. Because 
Mail Essentials is a server product there is no client installation 
necessary, making the use of Mail Essentials completely transparent 
to your users. Mail Essentials integrates with Exchange Server, Lotus 
Notes and SMTP/POP3 mail servers. 

You can use Mail Essentials CONTENT CHECKING tools to scan the content
of in- and outbound mail for offensive language or confidential data. 
The DISCLAIMER tool is used to effectively make employees responsible 
for the content of their own messages. You can use ANTI VIRUS tools 
to block any virus infected email or attachments from entering your 
system. Last but not least you can the ANTI SPAM tools to stop 
spammers using your mail server to send out unsolicited email.

If you need more information on mail essentials, then please
call: 01242 25500 or email post@c2000.com







________________________________________________________________________
HOT DOWNLOAD: URLEGAL LINKS CHECKER

A neat little shareware application for webmasters. Give it a
starting HTML page and it will check all the links on the page
reporting success and failure so you can tidy up any loose ends.

Great to run on thinks like link pages on a regular basis to make
sure that your external links are still valid.

http://www.c2000.com/software/



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======== MICROSOFT TIPS AND TRICKS =====================================
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________________________________________________________________________
WINDOWS 2000: COMPARING FOLDERS

The Resource Kit contains a utility called WinDiff that allows
you to quickly compare the contents of two folders. After you've
installed the Resource Kit, to use WinDiff: 

1) From the Start menu, point to Programs, then point to Windows 98
Resource Kit, and then click Tools Management Console. 

2) Go to the \Tools A to Z\U to Z directory and double-click
WinDiff. 

3) From the File menu, click Compare Directories and type the path
of the folders you want to compare. 

4) Click OK and WinDiff will give you a line-by-line list of the
differences between the contents of the folders.



More Microsoft Tips at 
http://www.c2000.com/mswindow/


________________________________________________________________________
WINDOWS NT: CREATING SHUTDOWN SCRIPTS


A frequent admin problem, though you can't intercept the Start
Menu shutdown option, you can add your own shutdown script.

The shutdown script does whatever it needs to and finishes by
called the shutdown.exe utility from the Resource Kit.

Use these options:

	shutdown /l /y



More Microsoft Tips at 
http://www.c2000.com/mswindow/


________________________________________________________________________
MS-EXCHANGE: SAVING FULL COPIES OF ALL MAIL

Not something you want to do normally on any busy Exchange
system, but occasionally needs must.  

1) Go to the Internet Mail Connection properties page
2) Select Logging tab
3) Set the Message Archival to MAX
4) Restart the Internet Mail Connector

From now on a copy of each message will be saved in 
	\exchsrvr\imcdata\in\archive
and	\exchsrvr\imcdata\out\archive


This will grow and grow - you will need to keep an eye on it.



More Microsoft Tips at 
http://www.c2000.com/mswindow/


________________________________________________________________________
MS-OFFICE:  QUICK ADJUST WORD COLUMNS

Did you know that in Word, if you have short text in a wide table column you 
can double click on your column borders to adjust to the right 
width automatically?

Staying with the subject of Word tables, try holding down the Alt key while 
you click on any column - it's a really easy way of selecting a whole 
column; particularly handy if your table flows over several pages.  For a 
stress-free way of selecting the whole table, hold down the Alt key and 
double click on the table.

More Microsoft Tips at 
http://www.c2000.com/mswindow/


________________________________________________________________________
MS-ACCESS: FIELD ENTRY INSERT or OVERTYPE MODE

Insert and Overtype modes - they are never quite right and never
quite right for any given individual - an argument that goes back
ever since the cursor was invented for computer screens.

Anyway, if you are one of those people, or have one of those
applications, that needs to turn off the default OVERTYPE, which
selects the whole field, and go to INSERT mode, which leaves the
cursor ready for editing, then do this:

1) Select Options
2) Select Keyboard
3) Select Go to Start of Field
4) Select the mode you want (select whole field, go to start or
end)


More Microsoft Tips at 
http://www.c2000.com/mswindow/



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======== UNIX AND UNIPLEX TIPS AND TRICKS ==============================
========================================================================



________________________________________________________________________
UNIPLEX MAIL:  MISSING ENTRIES IN LIST USERS

A user used to be able to see many entries, including all the
company aliases in List Users, but now only a few entries are
showing.  What happened?

Simple, the user has created a personal alias list, which
disables the master list.  The simplest solution is to append the
users personal entries to the master alias list and not use
personal entries.



More Unix and Uniplex tips at
http://www.c2000.com/uniplex



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======== WEB AND HTML TIPS AND TRICKS ==================================
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________________________________________________________________________
HTML ADVICE: 10 PROFITABLE REASONS TO ADD A DISCUSSION BOARD 

We've talked in earlier issues about using CHICAGO - our web
toolkit - to make custom built discussion boards.  Of course,
there are also live chat possibilities for your site too, where
you can discuss in real time with many other visitors.

But just what are the benefits?

1. You'll be able to communicate with your visitors. They'll
begin to trust you and get to know you on a more personal level.
People will purchase products quicker from somebody they already
know and trust.
 
 
2. People will revisit your web site to participate on your
discussion board or chat room. They will meet other people with
similar interests and your web site will become a hang out were
they can chat.
 
 
3. You can learn important information about your visitors by
reading the conversations they have. They may chat about your web
site or products. With this information you could learn to market
your products more effectively.
 
 
4. You could answer the questions your visitors ask in your
online communities. You'll become known as an expert by giving
the answers to their questions. This will give you and your
business more credibility.
 
 
5. You could teach a free online class using your chat room. This
will give you an expert status and increase traffic to your web
site by offering the free class.
 
 
6. When your discussion board or chat room becomes popular, you
could sell advertising space on them. This will give you an extra
income stream for your web site.
 
 
7. You can network with other businesses by having a chat room or
discussion board. You could exchange business ideas, leads,
advertising, etc.
 
 
8. You could allow other web sites who don't have a discussion
board or chat room to use yours. You will get free advertising by
allowing them to link to your online community.
 
 
9. When you have a discussion board or chat room you can get free
advertising by listing them in online community directories. You
can also join web rings with similar discussion topics.
 
 
10. You can make money by advertising your own products and
services on your discussion board or chat room. You could also
join other people's affiliate programs and make commissions
advertising them.

More Web Tips at 
http://www.c2000.com/



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======== FONT AND GRAPHICS TIPS AND TRICKS =============================
========================================================================



________________________________________________________________________
GRAPHICS TIP: REMOVE FILM GRAIN - FINER CONTROL TIPS

Removing film grain, using the the Despeckle filter, often leaves
the image too blurred.

However, noise is often most obvious in the blue channel, so try
splitting the image into channels, despeckle the blue channel,
then re-combine them.

This could give you a much sharper image while still removing the
grain and noise.

More Graphic and Digital Image information at
http://www.justkiss.com/psp/







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======== ADDITIONAL ITEMS ==============================================
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________________________________________________________________________
LOVELOCK SLAUGHTERS SACRED COWS OF ONLINE LOCAL GOVERNMENT

In a lively session at last month's Local Government Solutions
conference (www.electronic-government.com), on councils' internal
barriers to creating public information networks, Alison Lovelock
of the Society of Public Information Networks (SPIN) dispatched
more sacred cows than the BSE slaughter programme.

She began by warning that electronic service delivery doesn't
always save money - in many cases it actually leads to an
increase of staff, outlets and budgets. The real reason for going
electronic is to improve services, she said.

The best approach is to start small, and grow, she said - the key
is to remain focused on clear objectives. "You will find that the
'vision' stuff is already being done at the sharp end".

One barrier which often has to be overcome in obtaining funding
for public information services - although it is rarely discussed
by officials in public - is local political in-fighting, Lovelock
said. "Even where one party has a large majority, often internal
politics are worse than in a hung council. Or there can be
restrictive political disputes between neighbouring councils.

"To tackle them you need to target key councillors and talk up a
storm to persuade them of the value of online services. If you
can't do it, you should find someone to represent you".

Then there was the fear of technology. "Internal fear is just as
bad as external: there are always going to be technophobes, it is
the fear of the new. People are worried about losing their jobs:
you have to be careful about presenting information about new IT
services internally".

Most problematic of all in trying to provide seamless,
'joined-up' services to the public online, with information
gleaned from many different bodies, was the issue of who retains
ownership of information - and who takes the credit. This was a
losers' game, Lovelock said.

"Don't fight over ownership and badging - the public doesn't care
who does what. Projects often fail because partners can't agree
whose badge sits on top. I was disappointed with the new Cabinet
Office government web site guidelines which say there should be
badging on every page - if you have a large partnership, you are
going to have more badges than links".

As for the funding of sites, in her experience charging each
department to use a central service or build their own part of
the site does not work, she said. "Don't go down the departmental
funding route - we started off charging back to departments and
it doesn't work because you can lose out on vital information
from departments with squeezed budgets.

"A project must have corporate funding and support. And you
should also ensure sustainability, and be careful about relying
on one-off grant funding". In any case, it was impossible to bid
for all the grants available because the bidding process is too
expensive, Lovelock said.

Projects must not be understaffed, she said. "For staffing, you
need to think of a number, double it and add two. You need a
champion, some techies, and admin support - more than one person
to gather, check and present information".

Lovelock was doubtful about the merits of public access kiosks.
"With kiosks, you musn't just leave them - people will not touch
them without support, although once they are shown how to use
them they will return. That is why they work best in libraries,
where people are used to asking for help".

Some locations would never work, she said. "Some people have
suggested putting them in pubs, but the last thing anyone wants
to do in a pub is look for council information. And in
supermarkets - it seems great, but people are actually too busy
shopping and parents cannot use it as their kids will get bored.
It may work to buy a house or high street shop front, and promote
it as an attractive service - but don't put a big council badge
across the front of it, or people will just walk past".

Lovelock said councils must always "include people for real,
consult with them, and listen to them. If you are testing a
system, bring in a technophobe and a couple of techno-virgins and
ask them what they think of it - not the management, that thinks
a particular system is so pretty".



This article reproduced from E-Government Bulletin: Copyright
2000 Headstar Ltd. The Bulletin may be reproduced in full as long
as all parts including this copyright notice are included.
Sections of the report may be quoted as long as they are clearly
sourced and our web site address (www.headstar.com/egb) is also
cited.

For more local government news visit:
http://www.c2000.com/lgovt/




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======== QUICK HITS ====================================================
========================================================================




________________________________________________________________________
DON'T TOUCH THAT MOUSE!
An occasional series of keyboard shortcuts


A cracking little Excel tip, instead of getting Autosum of
toolbar, you can just type ALT and =.  This automatically inserts
the =SUM() function with a default range of cells.


More MS-Word Shortcut Sheets at 
http://www.c2000.com/mswindow/wordcut1.htm



________________________________________________________________________
SEEN ON THE INTERNET: Real quotes from Internet newsgroups


Subject: Re: Criminal behaviour 
From: Andrew Wilkes <>
Newsgroups: demon.local

Neil Tungate <> writes
>In article <>, "Donald R. Oddy" wrote:
>
>The hotel's mistake was in not phoning the couple first to ask why there
>was a sheet missing.
>

Ha!  If they did that, the sheet could have been stripped down, given
new provenance and be out of the country before they caught up with it.
These laundering operations nowadays...



More Internet fun at
http://www.c2000.com/fun/




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